Delivery policy
Delivery
We offer next day nationwide delivery with our main courier partners DPD. We may use other couriers such as An Post, DHL and UPS.
A large proportion of our deliveries are carried out by DPD. They are also taking extra precautions, such as contactless delivery and an enhanced hygiene protocol, currently. You can read more about DPD here.
Our drivers may perform a kerbside delivery if requested or deemed necessary.
Washing hands properly – for 20 seconds or more – and often.
Use of PPE: disposable gloves, masks etc.
Covering of mouth and nose with tissue or elbow if coughing or sneezing. Disposing of tissue immediately into bin and rewashing of hands.
Cleaning and disinfecting frequently touched objects and surfaces.
Adhering to social distancing guidelines at all times. Delivery personnel have undergone training in occupational/ social distancing best practice.
We kindly ask that you stay at least 2m from delivery personnel while they carry out their duties.
Delivery Charges
Small Items €10.00
Large Items €20.00
Returns €15.00
damaged goods
You are required to inform us of any damage within 3 days of receiving your order, so remember to open and inspect it carefully as soon as it is delivered. If you do notice any damage, you should:
• Inform the delivery team of the damage before they leave your home.
• Contact us immediately via email info@munsterdroneservices.com
• Do not use or move the item until the matter is resolved, to avoid further damage.
If you have any issues with your deliveries contact our team via email at info@munsterdroneservices.com